colour rummy

colour rummy App support

Contact
+91 5073330809

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This will securely log you in without the need for a password or email.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Wait for the desired signal and then confirm by clicking on the "send OTP" option. If the OTP doesn't arrive, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If it's changed, please send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download and install the latest version. This should allow you to log in and play the updated app without any further problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've actually earned from gaming, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, all required KYC details must be filled and submitted through the app, including saving your Aadhaar card, UPI details, and bank information. This is a necessary step to proceed with the next stages. Ensure all details are accurately filled and saved within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring users to wait for up to 24 hours. This delay in payment processing is an occasional exception to the app's otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus money itself remains separate from winnings and is not transferable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, as the funds may be added to your wallet account within 24 hours. If you still encounter a withdrawal request, don't worry, the funds may be added to your wallet account within 24 hours. If this does not, add a description of appropriate clothing (e.g., "wearingearingearingearingearegemegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegegeg

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